Manager Retail & Wholesale - Newport, KY at Geebo

Manager

Company Introduction:
Nazarian Global Enterprises is an American multi-brand restaurant operator headquartered in Texas.
For over 30 years, we have continued to grow and be successful by delivering the NGE Way for our team, customers and community.
We believe in excellence through our people.
That's why we look for leaders who love a challenge and teammates who support each other.
Loyalty, opportunity, and responsibility are the NGE way.
We currently franchise IHOPs in Kentucky, Ohio and Texas and are always looking for friendly and dedicated people to join our team!Interested in the NGE Way? Apply now!Overview:
Responsibilities include:
Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations planDeveloping and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organizationManaging the restaurant floor, focusing on regular contact with guests.
Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas.
Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
Completing all required reports and paperwork accurately and on time.
Maintaining personnel files with appropriate employment and legal documents.
Available to work days, nights and weekends
Benefits:
Competitive PayFlexible HoursPaid TrainingReal Advancement OpportunitiesRequirements:
High school diploma or equivalent experienceAbility to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
Basic computer skills including Email, MS Excel, MS Word is a plusThe above is not an all-inclusive job description.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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