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Spectrum Direct Sales Supervisor

JOB SUMMARY
The SpectrumDirect Sales Supervisor will support and assist the Spectrum Direct Sales Manager by managing the day-to-day activities of the Spectrum Direct Sales Department.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals
Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned
Recruit, interview, hire and train Direct Sales staff
Support of Direct Sales staff will consist of approximately 70% field work and 30% office work
Communicate territory assignments to residential sales representatives
Monitor the payroll process and ensure timely and accurate approval of all commissions payment
Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
Assist with budget preparation and provide input on marketing issues and sales offers
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Ability to complete documentation accurately
Education
Bachelor's degree in business or marketing, or equivalent experience preferred
Related Work Experience
Minimum of 1 year experience in outside sales
Certifications and/or Licenses
Valid driver's license, satisfactory driving record within Company required standards and auto insurance
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Knowledge of Direct Sales practices
Experience with consumer education of products and services
Knowledge of cable or telecommunications services
Vision ability close vision, peripheral vision, and ability to adjust focus
Related Work Experience
Sales Supervisory experience preferred, .5+ years
WORKING CONDITIONS
Field and Office environment
Outside field environment with exposure to inclement weather
Travel as required
Must be able to work evenings and weekends
Occasionally required to work overtime as the business needs dictate
More on Spectrum: Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Charter Communications is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
Spectrum is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
FCC Unit: 00850 - Florence Dixie Hwy Business Unit: Marketing

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